AI-Powered Store Intelligence
for Shopify Merchants
Every order analyzed in real-time. Know what to do with each order before you ship. Customer patterns surfaced automatically.
Data sources
Alerts & actions
Live Preview
Review before shipping: new shipping address with billing mismatch on high-value order. Verify address before fulfillment.
Risks
- Billing name doesn't match shipping name
- First order to this address
- Order value 3x above store average
Observations
- Customer changed address 2 days ago
- Used a new payment method
Agent tools used
Verify before issuing: 100% gift card purchase from new account with elevated risk score. Hold codes until customer identity is confirmed.
Customer used two discount codes on same order. Store policy allows one — second was a referral code that shouldn't stack.
Order confirmation email bounced — customer will not receive tracking or delivery updates. VIP customer with 24 orders, possible email change.
Customer placed 2 orders within 8 minutes to the same address. Likely forgot an item — shipping separately would double costs.
Draft order created by staff with 35% discount — above the 20% staff discount policy. B2B account normally receives net-30, not percentage discounts.
New customer with high AOV first order. Gift wrapping requested — likely a gift purchase.
VIP placed POS order in-store. Cross-channel purchase suggests strong brand engagement. Potential upsell for new collection.
Customer Intelligence
Long-standing VIP customer with consistent high-value purchases. Prefers web channel, no risk signals.
Repeat buyer with escalating risk signals. Multiple address changes and partial refund requests on recent orders.
B2B wholesale account with regular bulk orders. Reliable payment history, net-30 terms.
Intelligence Reports
Weekly & monthly summaries, powered by AI
Automated order trends, risk patterns, operational insights — all generated by AI
US$4,840 Revenue at Risk
US$1,960 critical · US$2,880 warning
Triage Workload
22orders needing action
Top Detections
Executive Summary
Strong week overall — 156 orders, $18.4K in sales, up 19% on last week. Triage workload was elevated: 22 orders needed action, driven by a spike in address mismatches and 3 chargebacks under review. VIP retention held steady at 92%, with 14 VIP orders processed without issues. Most urgent action this week: discount code SAVE20 leaked on Reddit and drove 12 unplanned orders — rotate the code before margin impact compounds. On the upside, 4 lapsed VIPs returned this week, including one account silent for 4 months. Worth queuing a win-back sequence for the remaining 5 hibernating VIPs in the cohort.
Fraud signal spike
Address mismatch detections up 40% vs last week. 3 high-value orders from new customers with mismatched billing/shipping countries. All held for manual review.
VIP retention holding
92% of VIP customers placed at least one order this period. Average VIP LTV increased 8% to $4,200. 4 lapsed VIPs returned unprompted.
Rotate leaked discount code
SAVE20 was shared on Reddit and drove 12 unplanned orders. Recommend replacing with a new code to control margin impact going forward.
Why Revelio?
Real-Time Analysis
Every order analyzed by AI the moment it comes in
Order Triage
Every order classified: ship, review, contact customer, or investigate — before you fulfill
Customer Intelligence
Build customer profiles, detect patterns across orders
Slack Alerts
Get notified on critical orders directly in Slack
How It Works
Install
One-click install from the Shopify App Store
Orders Flow In
AI agent analyzes each order automatically
Get Insights
Review briefs, act on risks, protect revenue